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Harper Macleod

Clearly any new video conferencing system would have to be of the highest quality, be easy to use and uphold company objectives.

Harper Macleod LLP, the Official Law Firm to the Glasgow 2014 Commonwealth Games, has a reputation for adopting a commercial approach in the provision of flexible, tailored legal services to meet the needs of clients across a range of industry sectors. Winning Firm of the Year 2010, the firm was commended for its “excellent strategic planning and good client retention” and with clients ranging from the Scottish Government to Optical Express, Harper Macleod continues to grow in size, value and reputation.

Case History:
Harper Macleod had, until recently, been using Sony Video Conferencing Units on a mixture of IP and ISDN across their offices in Glasgow, Edinburgh and Inverness. This had served them relatively well for a time.

The system had become less reliable and did not meet the exacting quality standards required. Considerable IT support was required to set up and maintain connections before and during video conferencing meetings.

As well as a requirement for better, more reliable video conferencing, there was a need for high quality digital signage system in all Harper & Macleod offices, to convey a professional image of the business to private and commercial clients.

Investigation:
Richard Harvey, IT Director at Harper Macleod, attended a live, multi-point demonstration of Vidyo at our Edinburgh office. After rigorous analysis, he was impressed by the quality of the Vidyo system, the investment costs associated with the project, and the in-depth knowledge of the NAC team.

Outcome:
Within a strict timescale, NAC installed a mixture of VidyoRooms throughout Harper Macleod’s offices, providing immediate use with ‘click-to-call’ functionality, large displays in the office receptions and a digital signage system – installed and fully operational ahead of expected go-live date.

“NAC were able to install a high quality Video Conference System and Digital Display System throughout our entire company in very strict timescales. I was extremely impressed with the service they provided and their ability to hit our challenging deadlines for implementation.”

Richard Harvey, IT Director

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